Need to Cancel?

Cancellation Policy

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We understand that life is full of challenges and last minute changes and we do our best to accommodate those changes. We have established what we believe is a fair and equitable policy that ensures fairness to you and fairness to our therapists.

Thank you for understanding.

We require at least a 4 hour notice of cancellation without penalty. 24 hours if it is a rebooked session.

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 Cancellations between 2 and 4 hours from your appointment time we ask you pay a cancellation fee of $60 for an hour appointment or $90 for a ninety minute appointment. 

This goes directly to the therapist to cover their lost wages. 

If we are able to fill the slot the cancellation fee will be waived.

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If the notice is less than 2 hours from your appointment time we require full payment for the session you booked. 

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